Privacy Policy

Last Updated: March 2026

Welcome to Walulu! We are deeply committed to protecting the privacy of our young users. This Privacy Policy explains how we collect, use, and safeguard personal information through the Walulu smart toy and its associated app.

Parents/Guardians: Please read this policy carefully before allowing your child to use Walulu.

1. Information We Collect

• Voice Data: When a child interacts with Walulu, we capture voice recordings to process requests and generate AI responses.
• Account Information: Provided by parents during registration, such as email, phone number, and the child's nickname and age.
• Device Information: Serial numbers, IP addresses, OS versions, and connectivity logs.
• Usage Data: Interaction frequency and preferred topics to improve the quality of the AI's engagement.

2. How We Use Information

We use the collected information solely to:

• Enable core features like AI conversation, storytelling, and educational games.
• Personalize learning suggestions based on the child’s age.
• Provide parents with device updates and safety alerts.
• Our Promise: We do not use children's data for targeted advertising, nor do we sell it to third parties.

3. Parental Consent and Control

• Verifiable Consent: We require explicit parental consent before collecting any voice data from a child during the initial setup.
• Access and Deletion: Through the Walulu App, parents can review or delete their child's conversation history at any time. You may withdraw your consent and request full account/data deletion.

4. Data Security

All voice and personal data are encrypted during transit. We use reputable cloud providers to process voice-to-text, ensuring all data is de-identified or periodically deleted after processing.

5. Contact Us

If you have questions about this policy, please contact our Privacy Team:
Email: privacy@walulu.com